Terms of Service

Last updated: Today

Welcome to Evie Melbourne.

These Terms of Service apply to your use of melbourne-evie.com and any purchase made through our website.

By accessing our website or placing an order, you agree to these Terms of Service.

Online Store Terms

By using this website, you confirm that you are at least the age of majority in your location, or that you have permission from a parent or guardian to use this website.

You must not use our products or website for any illegal or unauthorised purpose.

Product Information

We do our best to display product descriptions, colours, sizes, images and other product details as accurately as possible.

However, colours may appear slightly different depending on your screen settings, device and lighting conditions.

All product descriptions, product information and prices may be changed at any time without notice.

Pricing

All prices are listed on our website and may change from time to time.

We reserve the right to correct pricing errors, product information errors or availability errors.

If an order is affected by an obvious pricing or product error, we may contact you to correct the issue or cancel the order and issue a refund.

Orders

When you place an order, you agree that all information provided is accurate and complete.

After your order is placed, you will receive an order confirmation by email.

An order confirmation does not guarantee acceptance of the order if there is an issue with payment, stock availability, pricing, address details or suspected fraudulent activity.

Refusal or Cancellation of Orders

We reserve the right to refuse, cancel or limit any order where reasonably necessary.

This may include situations involving:

1. Incorrect customer information

2. Payment issues

3. Suspected fraud

4. Product availability issues

5. Pricing or listing errors

6. Unusual or suspicious order activity

If we cancel an order after payment has been made, we will issue a refund to the original payment method.

Shipping

Shipping times are estimates only and may vary depending on the product, supplier, destination and circumstances outside our control.

Please read our Shipping Policy for full details about processing times, delivery estimates and direct supplier shipping.

Some orders may be shipped directly from our suppliers, including suppliers located overseas.

Returns and Refunds

Returns and refunds are handled according to our Returns and Refund Policy.

Nothing in these Terms of Service limits or excludes any rights you may have under the Australian Consumer Law.

Payment

We accept secure payment methods available at checkout.

These may include credit cards, Apple Pay, Google Pay, Shop Pay and other payment options available at the time of purchase.

By submitting payment information, you confirm that you are authorised to use the selected payment method.

Account Information

You agree to provide current, complete and accurate account, billing and shipping information for all purchases.

If you create an account on our website, you are responsible for keeping your account login details secure and confidential.

Website Content

All content on this website, including text, images, graphics, logos, product descriptions and website layout, belongs to Evie Melbourne or its respective content providers.

You may not copy, reproduce, distribute, modify or use our website content without appropriate written permission, except where permitted by law.

Prohibited Use

You must not use our website:

1. For unlawful purposes

2. To violate any applicable laws or regulations

3. To infringe our intellectual property rights

4. To transmit harmful code, viruses or malware

5. To collect or misuse personal information belonging to others

6. To interfere with website security, functionality or performance

7. To submit false, misleading or fraudulent information

Third-Party Tools and Links

Our website may include access to third-party tools, services or links.

We are not responsible for third-party websites, services, content or privacy policies.

Your use of third-party websites and services is subject to their own terms and policies.

Limitation of Liability

To the maximum extent permitted by law, Evie Melbourne is not liable for indirect, incidental, special or consequential loss arising from your use of our website or products.

Nothing in these Terms of Service excludes, restricts or modifies any rights, guarantees or remedies that cannot legally be excluded under the Australian Consumer Law.

Indemnity

To the extent permitted by law, you agree to indemnify and hold Evie Melbourne harmless from claims, losses or demands arising from your breach of these Terms of Service or your violation of applicable laws or third-party rights.

Changes to These Terms

We may update these Terms of Service from time to time.

Any changes will be posted on this page, with the updated date shown at the top.

Your continued use of our website after changes are posted constitutes acceptance of the updated terms, to the extent permitted by law.

Contact Us

For questions about these Terms of Service, please contact us at:

Evie Melbourne
Email: Info@melbourne-evie.com
Website: melbourne-evie.com